Recommended Reading: "What we'd do to fix Steam's problems"

While some people love and others hate Steam for different reasons, Arstechnica posted a quality and unbiased article about Steam's main issues that have been affecting the service since it started and got accentuated during this holiday's sales period. Some are problems that the Valve can easily overcome by implementing simple measures, but others raise questions about the platform's capability of becoming the main games distribution method for the PC.

Original article:
What we'd do (in a perfect world) to fix Steam's problems